The Pasadena and Glendale Public Libraries are committed to library patrons' privacy. This site does not collect, store, or provide access to patron identification information including name, address, gender, or age of the patron.

To authenticate users of the service this site requests the patron to enter their library card number and personal identification number (PIN). This is solely for the purpose of communicating with the library's database to validate the status of a library card account. During this process this site does not access or retrieve any identifying information from the library’s patron database.

The site also provides the user with an option to supply an email address solely to notify the patron if a title on reserve becomes available. Library card numbers and email information is protected from unauthorized disclosure.